General Information

This website is operated by:

Roedsgaard

CVR Number: 44840642

Address: Solsortvej 21, 4600 Køge, DK-Denmark

Email: info@roedsgaard.dk

Phone: +45 6130 7541

By placing an order on this website, you agree to the following terms and conditions.

Prices and Payment

All prices are listed in DKK (Danish Kroner) and include VAT unless otherwise stated.

We accept the following payment methods:

[Credit/Debit Card (Visa, Mastercard)]

[MobilePay]

[Other methods]

Payment will only be charged when your order is shipped.

Delivery

We deliver to: Denmark only, but enquiries are welcome.

Estimated delivery time: 5–7 business days

Shipping costs are calculated at checkout.

We aim to dispatch orders as quickly as possible, but delays may occur during busy periods.

Right of Withdrawal (Returns)

You have the right to withdraw from your purchase within 14 days in accordance with EU consumer protection laws.

Please see our Return Policy for full details on how to return items and receive a refund.

Claims (Defective or Faulty Products)

Under the Danish Sale of Goods Act, you have a 24-month warranty (right to complain).

If your item is defective or faulty, please contact us as soon as possible at:

info@roedsgaard.dk

Include:

A description of the issue

Photos (if applicable)

We will offer replacement or refund where appropriate.

Limitation of Liability

We reserve the right for:

Pricing errors

Typographical errors

Out-of-stock items

We are not liable for any indirect or consequential damages resulting from the use of products purchased from this webshop.

Personal Data & Privacy

We process your personal data in accordance with applicable data protection laws (GDPR).

Your information is used solely for:

Order processing

Customer service

Delivery

Please see our Privacy Policy for more details.

Complaints

If you wish to file a complaint, please contact us at:

info@roedsgaard.dk

If we cannot reach a solution, you may file a complaint with:

The Danish Complaints Board (Nævnenes Hus)

Toldboden 2

8800 Viborg

Denmark

www.naevneneshus.dk

You may also use the EU Commission’s online dispute resolution platform:

https://ec.europa.eu/odr

Governing Law

These Terms of Service are governed by Danish law, and any disputes shall be resolved by the Danish courts.